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ClearFrame ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services at watermarkremove.video.

1. Information We Collect

Account Information: When you sign in with Google, we collect your email address, display name, and profile picture from your Google account. This information is necessary to provide our services and manage your account.

Video Files: Videos you upload for processing are stored temporarily on secure cloud servers. Videos are processed immediately and deleted from our servers within 24 hours of processing completion. We do not view, access, or share your video content.

Payment Information: We process payments through PayPal and Creem. We do not store your credit card or banking details. Payment processors handle all sensitive financial data according to their own privacy policies and PCI-DSS compliance standards.

Usage Data: We may collect anonymized usage data such as pages visited, features used, and general interaction patterns to improve our service.

2. How We Use Your Information

• To provide and maintain our video processing service
• To manage your account and credits balance
• To process payments and deliver purchased credits
• To communicate with you about your account or service updates
• To improve our service quality and user experience
• To prevent fraud and abuse

3. Data Storage and Security

Your account data is stored securely on Cloudflare's infrastructure with encryption at rest and in transit. Video files are stored in temporary cloud storage and automatically deleted after processing. We implement industry-standard security measures to protect your data, but no method of electronic storage is 100% secure.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service Providers: Google (authentication), PayPal and Creem (payment processing), Cloudflare (hosting and storage)
• Legal Requirements: If required by law, regulation, or legal process

5. Cookies

We use essential cookies to maintain your session and authentication status. We do not use third-party tracking cookies or advertising cookies. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing

To exercise any of these rights, please contact us at the email below.

7. Data Retention

Account data is retained while your account is active and for up to 30 days after deletion. Video files are deleted within 24 hours of processing. Transaction records are retained as required by law.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: support@watermarkremove.video